Question 1

What is the business history of the contractor?

Accepted Answer

» Does the contractor hold a valid/current license for our state?
» Does the contractor carry workman’s compensation, property damage and liability insurance?
» Has the contractor ever claimed bankruptcy? Changed their name? If so, how many times and  why?

Research: Look for their physical location to make sure their address is correct. Check out the Labor
and Industry to view the contractor’s information and business history. The website is www.lni.wa.gov

Question 2

Ask for a recent list of references.

Accepted Answer

Don’t be shy, drive by the addresses provided by the company to see their work, if the homeowner is out, talk to them about their experience with the company you want to hire.

Question 3

Ask for an itemized estimate of the proposed scope of work.

Accepted Answer

Always get your project in writing, and make sure you understand what the project entails, aka, ask a lot of questions.

• What if the project requires more work than initially estimated...how does the contractor handle
   change orders?

• Does the company clean the project area when completed?

Question 4

What is a Lien Release, and why would I need one?

Accepted Answer

• A lien release is a document from the contractor’s supplier stating if the contractor you hired
doesn’t pay their bill, you are not responsible. Any good contractor will do this as a courtesy for all
of their customers, don’t accept any excuses on this one!

Question 5

What GUARANTEES can the contractor provide?

Accepted Answer

• Does the contractor have warranties? If so, what are they?
• Can your contractor provide the warranties in writing?

Question 6

Who will oversee my roofing project?

Accepted Answer

• Does the company provide an on-site supervisor?
	• If so, who is the supervisor?
	• Will someone other than that supervisor inspect the progress daily?

ASK THIS: Is a Permit needed for my project? All necessary permits should be obtained by the
roofing contractor and signed off by the roofing contractor.

Question 7

If I sign with you, what are your communication policies prior to the project beginning?

Accepted Answer

• How will I be notified when my project will begin?
• What is your daily routine?

Question 8

How will you protect my home?

Accepted Answer

• Does your written contract include a statement detailing items your contractor isn’t responsible
for, such as windows, siding, doors, plants, trees, etc...?

Question 9

What is the payment plan?

Accepted Answer

• How much do you need upfront?
• What are the payment terms once the project is complete?
• Do you conduct a final inspection with homeowners?

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Questions You Should Be Asking Your Roofer

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